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Summary
Managing a 60-Million volume food operations business (Dine in, Delivery and take away) at the capital of Pakistan. Ensuring profitability and customer satisfaction and leading 350-staff.Manage all daily operation of this full-service, Control food and labor Cost, Supervised 11 Assistant Managers. Charged with full P&L responsibility. Managed forecasting, Team scheduling. Hired and develop new team. Direct all marketing efforts to increase sale. Control food cost, labor budget, Quality control, inventory analysis.
Experience
Director Franchise Development and Training
Operation Manager
• To manage overall functions of their eight branches in Rawalpindi and Islamabad Full.
• Hiring of employees and their trainings.
• Sales growth and area assessment
• Opening of new branches
• Target assigning
• Budget making and revising
• Managing operation, production, Maintenance and inventory.
• Development of home delivery service and delivery staff.
• Working on delivery area expansion and marketing plan.
Restaurant General Manager
• Full accountability for Food cost analysis.
• Full experienced of managing Profit and loss.
• Development of annual sales budget.
• Training and Development of Team.
• Development and implementation of marketing plans.
• Development and implementation of management training.
• Cost and wastage control.
• Monitor daily, monthly and yearly reports.
• Managing operation, production, Maintenance and inventory.
• Development of home delivery service and delivery staff.
• Working on delivery area expansion and marketing plan.
